WhatsApp backup is a tool that you should use to save all the content you share on the messaging platform and thus be able to recover it if you lose your mobile, it is stolen or you switch to using a new smartphone. When saving the backup, you may encounter a number of common problems which, although they may seem like a headache, they have easy solutions.
This WhatsApp backup can be automatic, a good option to avoid having to be aware of them every day. But it can also be manual, also very useful, but that can lead to a number of problems. Next, let's see what problems you can encounter when performing or restoring a backup on the Android platform and how to solve them.
These are the problems and solutions you can find when making a WhatsApp backup.
You can't restore a Google Drive backup
One problem you may encounter when using WhatsApp on a new mobile or when restoring app data is that the application does not recognize the last backup that you have saved and, in this way, you cannot access old conversations and files. As reported by WhatsApp in its help center, you can also encounter problems when you try to restore a backup that you have saved on Google Drive. First of all, you need to make sure you are using the same Google account and the same phone number in you saved the copy.
In addition, you also need to verify that the terminal has enough free memory to restore the saved copy and that it has installed the application Google Play Services. Another solution is to have the mobile phone with the charged battery or plugged into a power source, always with a strong and stable Internet connection. If that doesn't work, try log out again and restart it in so that WhatsApp, this time, recognizes the latest copy of your user.
Backup does not exceed 99%
If you're saving a backup and the process doesn't go past 99%, what you can do is stop it and restart it from 0 in so that, this time, it's done completely.
Backups are very slow
If your backups are very slow and you need to take several minutes to fully save them, there are several solutions you can apply to make WhatsApp backups faster. The first consists when deleting large files that you no longer use. You can do this from the "Memory and data" section, created specifically by WhatsApp to free up space.
Secondly, to get faster backups you have to empty all those conversations that you no longer need. Infine, turn off video backup by going to Settings> Chat> Backup and uncheck the “Include videos” box. With these 3 procedures, you will have your backups saved in less time.
The preparation process takes too long
When backing up WhatsApp, you have to wait for an initial preparation time which can take too long. If this is your problem, something common on devices running Android 11, could be due to the optimization tool area of battery. To fix it, try disabling this feature on your mobile so that the preparation process doesn't take that long.
The backup does not end or is automatically canceled
Finally, another common problem you may encounter while backing up WhatsApp is that data storage never ends or is automatically canceled. In this case the problem could be also derive from battery optimization enabled on the smartphone. One of the solutions is to make sure this tool is disabled.
These are the most common problems you may encounter while backing up or restoring WhatsApp. As you can see, the solutions you can use are very simple, so don't hesitate to apply them to be able to store all your data in the cloud and access it later.
