How can I report an Uber? - Report Uber

Although Uber both an application that has proven its worth in the current market, it is not safe for a user to have bad experiences with a driver, to the point of having to report the incident directly to Uber.

If this is your case and you need to report a driver, here we will explain what you need to do so that your case does not go unpunished. Look down.

How can I report an Uber? - Report Uber



Reporting an Uber Driver: The Process

Chances are you felt uncomfortable during your trip, the driver was reckless behind the wheel or was rude. There are many aspects that can be totally unforgivable within the Uber Community Guides.


In case you think the driver broke up with any of them, we will show you below how you should report a driver so easy and simple, so that what you have experienced with the driver is not left without the supervision of their employers.

All this process can be done from within the Uber application itself, so open it up and follow step by step:

  • Once inside the Uber application, access the application menu. Here, enter the Your travels section.
  • Then, you will need to select the specific trip with the specific driver you wish to report.
  • Here you will enter the section Help, where you can see among several options one that says Driver Comments. This will be where you enter.
  • Then you will see a box in which you will be asked to describe the experience you had with the driver during the trip. We recommend that you be as detailed as possible about it, so that everything that happened during the trip come registered and that the Uber team can react appropriately. Be honest and descriptive.
  • When you are done, all you have to do is hit the Submit button.

Remember that all cases that are reported are carefully analyzed by the Uber team, who will try to take appropriate action with the driver. And depending on the conclusion reached by the support team after contacting them, the driver's account could be deleted.




How can I report an Uber? - Report Uber

Safety measures with Uber driving partners

Before reporting a driver Uber, you probably want to know how Uber drivers are chosen and what is the Community Guide. The latter is a series of guidelines which contemplate the user's terms and conditions, as well as the behaviors that the customer and the driver must show.


Both need to be polite and punctual, but when it comes to the driver he can't be reckless behind the wheel, rude or be some sort of threat to the user.


In order for this not to happen, the drivers are carefully chosen and periodically verified through different evaluations by their supervisors. In addition, the drivers have one user-provided rating, which will give you an idea of ​​what it's like to travel with one of these drivers.


However, if you have a bad experience, you should always rate the driver low and report the experience due. Never be silent in the face of bad experiences, as Uber takes these accidents very seriously.


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