How to enable or disable remote assistance from Windows 10 PC

Thanks to these applications, it is possible that we can establish a remote connection with another user's computer and our computer; the dial-up connection will work even if the computers are not in the same sector. We will explain in this post how to turn this feature on or off if it is not useful to you.

Activate remote assistance

If you want to activate this feature using the properties of the same Windows system you should go to:



  1. Control Panel, then click on System and Security and select System; on the left side select Advanced system settings; In the dialog scheme that will be presented, choose the remote access section; then select the Allow Remote Assistance connections from this computer check box. This will activate the advanced options.
  2. Then select the advanced options in this section you can configure the remote connection. Here you can set the desired limits, click on accept to make the changes, such as: Granting or not the remote control of the equipment with keyboard, mouse, among others; take the time to send remote support invitations; make invitations to other Windows to use your computer.

How to enable or disable remote assistance from Windows 10 PC

Disable remote assistance

If what you want is disable this function, since you simply do not see that it is useful to receive this type of support for your personal computer, you can do it using the properties of the Windows 10 system itself, if you still don't have it, we will show you how to install it . There are 2 options, which are:


  1. Using the combination of some keys, press the Windows key or Start + the R key, type the following line “SystemPropertiesAdvanced” and then press OK.
  2. The other option is to go to the control panel, then to system and security and then select system; Once there, click on Advanced System Configuration which is located on the left hand side. In the dialog box, select remote access.

Keep this in mind: the option to allow remote assistance connections to this computer is always on, you just need to uncheck this box to disable it. Select Apply and the changes made will be carried out.




Turn off quick assistance

To disable remote assistance using the Windows 10 registry, create a backup copy of the relevant information.

  • Use the key combination like, the Windows key or the start key + the R key then, type in the dialog section that will appear “regedit”; click on accept and in the search engine write the following in the drop-down window:
    HKEY_LOCAL_MACHINE / SYSTEM / CurrentControlSet / Control / Remote Assistance
  •  Once there, select a folder called “fAllowToGetHelp”, if it doesn't exist you will need to create it. Right-click on a vacant spot on the right side and select New then DWORD (32-bit) Value.
  •  Then double-click on this created record and assign the number zero in the Value information field. Select Accept to save the changes and restart your computer for the changes to take effect.

How to enable or disable remote assistance from Windows 10 PC



NOTE: If you want to reactivate remote assistance, the value must be reset to one (1).

This access key described above called “FallowFullControl” if we want that another person take remote control of our equipment, the set value is 1 ; if instead we don't want it to take control, the value to set is zero (0).


In conclusion, the use of assistance remote on our Windows 10 PC is appropriate to make adjustments to your computer with the assistance of a technical support specialist. You will be able to successfully use the alternatives described in this post that will benefit you from using Windows 10 this wonderful technological tool.

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