How to remove and fix the CE-32809-2 lock error on PS4 when starting games

Consoles, like computers, often have errors. That said, today we will teach you how to remove and fix block error CE-32809-2 on PS4 when starting games, a common problem for Play Station 4 owners.

If, on the other hand, you are new to the world of consoles and have recently purchased a PS4, it is advisable that you know how to create and verify a PlayStation Network account on PS4, which is essential to use the game console without problems. Without further ado, let's continue with this guide to fix the CE-32809-2 issue on your Play Station 4.

How to remove and fix the CE-32809-2 lock error on PS4 when starting games

This error is usually accompanied by the warning “An error occurred while starting a downloaded game”. Fortunately, this error is usually fixed with great ease in most cases, but to get it you have to try a few things.

The first thing to do is start the console, since we will access some specific settings of it. This time the goal is to activate the PS4 as the main console. To do this correctly, keep reading the information below.

How to remove and fix the CE-32809-2 lock error on PS4 when starting games

Go to configuration menu, for this look for the “Settings” section in the main menu of your Play Station 4 console. Once you are in Settings, you need to locate the “Account Management” section and here you will find the option “Activate as main PS4. Change the settings until the option is displayed as "Enabled", to do this, click "Enable".

After making the above changes the problem should be solved, before this you have the test with the title that presented the error. In case the game still doesn't work, there are still a few alternatives you can try.

In turn, it wouldn't hurt if you knew the differences between PS4 and PS4 Pro, to know exactly how your model is positioned relative to the other.

Another option to fix the CE-32809-2 error

Many times when the console is already marked as Active, the above may have no effect. Even so, by taking another action, we can find the solution to the problem. To continue you will also need to go to the system configuration, then go to “Settings”.

Once you are in Settings, go back to the "Account Management" section. Anyway, this time what you're going to do is click on the “Deactivate” option. After running the process, try again to start the title with the problem.

How to remove and fix the CE-32809-2 lock error on PS4 when starting games

If even after all of the above the problem persists, please try again with the “Activate” option. Many times doing this usually helps so that the CE-32809-2 error disappears and you can use the PS4 without any problems. In addition to the above, remember that if you have space problems, there is the option to change the PS4 hard drive to expand the capacity.

Reset PS4 licenses

Sometimes following the above steps does not fix the CE-32809-2 error, before this you will need to take another measure. We refer to the restoration of console licenses, a process that helps resolve this and other common mistakes when playing PS4.

The process to restore the licenses is usually very simple, to continue you have to go to the console configuration options, in “Settings”. Once you are within the options of your PS4, go to "Account Management" and locate the option "Restore licenses". Click on it, then click "Accept" and see if the problem is resolved.

Update the console to fix errors

Like computers, video game consoles receive constant updates over time. These updates help both with performance and fix common errors or problems.

For this reason, if after trying all of the above follows the error CE-32809-2, you can try to update the console, in case the option is not enabled. On the other hand, if you are having trouble with this option in its normal mode, you can try to update the PS4 software from the safe mode.

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