How to request a refund for a purchase in the Facebook Marketplace

Facebook it is today one of the most popular social networks on the Internet with millions of users uploading content every day. The great potential of this social network is immense and can be exploited in various ways by its users.

For example, a person can use this social network to sell easily products or services and Facebook it you know. That's why its developers created Marketplace to be a portal within the same social network so that people can have the tools they need to do business. Facebook also allows users to register and log into Facebook with a phone number.




Having these tools is very useful as it will allow you to provide or request better service and we have come to talk to you about this topic today. Have you ever made a purchase on Marketplace, but you were not satisfied and want a refund?

Many users do not know how to request these returns and we have prepared an article in which we will explain the process in a simple way. So pay close attention to what we will tell you next so that you don't have a problem in the application procedure.

What is the market?

How to request a refund for a purchase in the Facebook Marketplace

Before moving on to the explanation, let's talk a little about Marketplace and how Facebook manages the process that its users go through to buy. This foundation will help you a lot to better understand the return request process and you will have a picture broader than the topic. It is important that you know what the Facebook Marketplace is, what it is used for and how it works.

Marketplace is a platform developed by the developers of Facebook designed to be a buying and selling tool that captivates all its users with its fantastic features. According to Facebook, around 15% of people who have an account on its platform visit or have visited groups that buy and sell products or services every month.




If you take the account taking into account the number of users this social network has, it gives you the exorbitant sum of about 450 million visits. This is undoubtedly a niche that Facebook has been able to take advantage of with Marketplace as it is very easy to use. It should be noted that it is possible to create automatic replies in Messeger for my Facebook page.

You just have to go to the Facebook application and enter the option Marketplace to search, filter the results and see all the options this service offers you. This option is very useful, as it offers you a number of perks at the time of purchase, such as requesting returns.

The process for requesting it is very simple and we will show you how to do it so that you can return or exchange any item you purchase. Before starting it should be remembered that in order to carry out this procedure you must have the Facebook application installed on your phone.

How to request a return or exchange in the Marketplace?

The procedure is very simple, if you follow our steps very carefully in a two by three you can request a refund or change any product or service from Marketplace. The first thing you should do is go to the Facebook app so that you follow the guide that we will give you in the article.

Step 1

Once inside the App, go to "Settings" pressing the blue arrow on the top right. Then click on «payments» in the left column and select the item that was defective to request a return.



Step 2

Once you have selected the article, click on "Restore or change" and fill out the form that will appear below. Once this is done, you will have successfully requested the return or exchange of the product and the seller will need to contact you.



3 pass

If for some reason the seller hasn't contacted you yet, you can do it yourself by following the same steps we showed you above. The only difference is that instead of pressing "Restore or change" you have to press «Contact seller» and write the message corresponding to your complaint.


And voila, with this we have come to the end of the guide for requesting the return of a product or service from the Marketplace. We hope this article was helpful to you and that you had no problem requesting a refund of the money for your purchase.


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