How to resolve the error "the device does not support HDCP technology"

Welcome again! If you recently purchased a device that allows your TV to connect to the Internet, you may have received the error " the equipment does not support HDCP technology " on the screen. However, you shouldn't worry, as in this new article we'll teach you everything you need to know to fix it in minutes.

What is HDCP?

According to its acronym in English, this acronym stands for High-bandwidth Digital Content Protection, which we can translate into Spanish as 'Protection of high-bandwidth digital content'. The purpose of this technology is prevent piracy by offering an encrypted tunnel between an output device (such as a Roku, Chromecast, Amazon Fire TV or Blu-Ray player) and another device acting as a receiver (a television or media center).




Also, HDCP devices only work if the cables and the device to which it is connected comply with high-bandwidth digital content protection protocols. It's pretty much the same as DRM preventing someone from sharing movies that have been downloaded from the official iTunes page, except that the PC playing them has had a confirmed permission from the account owner.

Basically, if we have a device or cable that is not compatible with the High-bandwidth Digital Content Protection protocol then we will see that the »HDCP Error» will appear on the device screen in red letters that will prevent us from continuing to enjoy our favorite content.

This frequently occurs in cable boxes, Roku Streaming Sticks, video and audio receivers and many other high definition devices and connected to such HDCP devices.

How to resolve the error

After all, the HDCP anti-piracy protocol usually doesn't work very well, since many users have reported problems with the devices, inputs or outputs that need to establish a connection with this protocol. That's why we'll show you the possible solutions existing to solve this error that prevents us from enjoying movies, series or programs. 




Possible solutions for the error "the device does not support HDCP technology"

Next we will talk about what you can do for resolve the error "the equipment does not support HDCP technology" since, as mentioned above, it is a very common mistake today. But luckily there are several alternatives that you can try to fix it in minutes.

All you need to do is change all the equipment you have that is not compatible with HCDP protocols, which can seem like an extreme and expensive solution, considering these devices are not cheap, but you can always get a discount.

However, you could also use an HDMI splitter that bypasses high-bandwidth digital content protection protocols. In this case, the divider must be placed between the output device and the input device.

That is, if you want to set up a Google Chromecast device that has the HDCP error and therefore cannot connect to the TV, then you have to connect the Chromecast to the input port of the splitter. Then you simply have to run a different HDMI cable from the splitter output port which is in the HDMI slot of the TV you will be using.

How to resolve the error

This way you can resolve HDCP error for Cast your PC screen to your Smart TV with Chromecast quickly and easily.


In this case, what happens is that the request from the HDCP device no longer transfers data from the sending device, because the splitter prevents movement between those devices.


For example, here are two HDMI splitters that are perfect for fixing HCDP errors. These devices can be found in almost any electronics store. Moreover, their price is usually not very high, so you can buy them without any problem.


  • ViewHD 2 Port 1 × 2 Powered HDMI Mini Splitter (VHD-1X2MN3D)
  • CKITZE BG-520 HDMI 1 × 2 Splitter 3D 2 ports

We're done for today! If this information helped you resolve the error "the equipment does not support HDCP technology",  remember to share them with all your contacts via social networks. See you in the next post!


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