There are many apps that don't allow us to test them before downloading them. It also happens in the case of some games. When we decide to buy it and then try it, we can find something totally different from what we imagined.
What do we do in these cases? It is best to return the app and request a refund. This way we can get back the money invested in it. Apple has some return policies that suit different countries, so you'll need to take that into account too.
To better manage your purchases and returns, it is useful and important to check your iTunes and App Store purchase history
To find out exactly if your case is eligible for a refund, we recommend that you read the terms and conditions. However, generally if you bought the app or game by mistake, even if it doesn't meet your expectations. In most cases, there is no problem returning the application or game and getting your money back.
The tutorial we are going to see is extremely simple and in a few steps you can request a refund of your money. You have to pay close attention and fill in the fields correctly so that this way you can get your money back.
Is very important specify why you want to refund as not everyone qualifies for the same. So it is not entirely certain that you will get your money back and this is something very important that you should consider before starting.
How to request a refund on the App Store
- The first thing you should do is go to the web to report an Apple issue.
- You'll sign in with your Apple ID and then the password.
- You have to go to the app where you want to request a refund and click on » Report a problem «.
From here they will give you clear instructions so that you can specify the problem you have and request a refund. Refunds are generally made one way or another, so don't worry.
You can also check the time it takes for a refund to take effect from Apple's official website.
How to request a refund for an application or game purchased on iOS
Please note that reimbursement eligibility can vary greatly depending on the country you are in. To learn more about this topic, we recommend that you read the terms and conditions of Apple services.
However, as you can see, the process for making a refund is not complicated at all and in seconds you can request it without any kind of problem.
It generally works best if you ask for a refund almost immediately. If you let the time (several days) pass you may not qualify for one. So you will have to take this into account when you request it.
As you can see, it is quite easy to learn to return an application or game purchased on iOS, iPhone or iPad. The only thing you should keep in mind is that you will have to wait a reasonable amount of time for Apple customer support to respond.
If you still have any kind of doubt on this topic, you can leave it a little further down in the comment box and we will be happy to get back to you as quickly as possible.
If you try to access the App Store and you are presented with a message saying "unable to connect to the App Store" don't worry, this problem is easy to fix.
