Starken is a shipping company originally from Chile, with a long history making it one of the most recommended in the nation. Either way, if you have any questions or are on your first shipment, it's best to know how to know where my Starken order is through a follow up.
Please note that the following information is intended for Chile, but there is always the option to send a package or product via Wallapop in Spain.
Find out where my Starken order is by tracking
As in the United States and other countries, the rules for sending packages at FedEx must be considered, with Starken reading the regulations is essential. Either way, when they are performed live, there comes the problem of follow up. Like any other company, Starken provides tools for check the status of a shipment. To track or pack a package with the Starken company, follow these steps:
- The process for tracking a shipment with Starken is pretty much the same as for the vast majority of companies. For this we need to access the official Starken website.
- As you can see, the previous link will direct you directly to the monitoring space of the platform. In «Enter transport order» you must provide the guide number provided before making a shipment.
- Once the guide / tracking number has been entered correctly, simply click on the button "Near".
The Starken Tracking System
Certainly the tracking system is very intuitive and easy to understand, but we will teach you to understand each of the states that are shown when tracking a package.
- Received at the branch: if this message appears, it means that the package has been delivered to the company for subsequent shipment.
- In the distribution center: this message indicates that the package is about to be shipped. In other words, it is an indication that it is already in the place from which it will be deployed to the destination.
- In transit: as the name indicates, the status “In transit” indicates that the package is on its way to its destination.
- Preparation for delivery: the state of preparation of the delivery indicates that the package has been received at the place of destination or in the place closest to the destination (in the case of an address).
- Traveling to the address: it means that the package is in your location and is about to be delivered to the destination address.
- Delivered: this status will be displayed once the package has been successfully delivered.
In addition to the above information will also be displayed other data relating to the shipment. Here you can see the type of service, the type of delivery if it is to the address or a local, the type of payment, the city of origin, the place of destination, the payment slip and finally the person who will receive the delivery.
The freight order not found warning is displayed
If the error «Transport order not found» is displayed, it means in most cases that the number provided is incorrect. That said, the most advisable thing is to verify the number that has been assigned to you, in case you are the one receiving it.
If, on the other hand, you are the one shipping, check that the guide number is the same that Starken gave you at the time of shipment, it is better that contact customer service directly or that you go to the office from which the Shipment was made.
If, however, for any reason you have any inconvenience, such as the loss of your package with the Starken company, you can communicate it directly to their number or calling 600 2000 710 for a quick, easy and high-quality service. In this space they will assist you from Monday to Friday during office hours, being a very similar process to claiming a lost package with the USPS in the United States, a tool with which you will surely find your package.
