However, there are people who haven't done very well with this tool. Some have found it difficult to connect their devices via Bluetooth. If this is your case, stay and read this article, as we will show you how to fix it in an easy way.
How to check the Bluetooth information?
The first step to take to solve the problem of Bluetooth connection is to check the product information. It is possible that your device does not have this service, so it is important to check it, so if you are setting it up to use this tool, make sure it has Bluetooth functionality. You may also need to install the bluetooth driver or driver
It is also important to make sure that the Bluetooth is activated correctly. If you're using a laptop, make sure the Bluetooth switch is on. In case you have Windows 10 you can check it in two ways that we will show you below:
The first way is to check the taskbar. Go to Action Center and if you can't find Bluetooth, click Expand so you can see the Bluetooth option and turn it on. It's possible it's disabled or you haven't paired any devices, so you'll see a small message saying "Disconnect".
The next way is to check the configuration. To do this you need to go to the Start button, then select Settings> Devices> Bluetooth and other devices. So you need to check that Bluetooth is turned on.
How to check the Bluetooth device?
This step is very simple, you just need to verify that yours device is turned on and that it has a sufficient charge. Also, make sure it's within reach of your computer so you can plug it in. To check it just follow these small steps below:
- The first thing to do is to simply turn off the Bluetooth device, wait for a while and turn it back on
- Make sure your device is not too far away as it will make it difficult to connect to the computer. If for some reason it's unresponsive or your device is very slow, make sure it's not too close to another Bluetooth device.
Check the equipment
You have to make sure that your PC is also in optimal condition to connect to Bluetooth, for this you have to follow these steps:
- Make sure airplane mode is turned off. To do this you need to click on the Start button and then on Settings> Network and Internet> Airplane mode, in the latter you can check it.
- Turn Bluetooth on and off. To do this you need to go to Start and select Settings> Devices> Bluetooth and other devices. Once there, you just have to turn off Bluetooth and after a few seconds turn it back on.
- Finally, you need to remove the Bluetooth device and add it again. To do this you have to go to Start again and then to Settings> Devices> Bluetooth and other devices. In this option, you need to locate the device you are having trouble connecting with and click Remove devices and click Yes.
- Then you just have to pair it again and check if it already has a connection again.
If you see that you are still having problems or cannot locate the Bluetooth icon, one thing you can do is make sure you install and enable bluetooth on your computer, if you are not getting positive results try Run the Bluetooth troubleshooter. Doing this is very simple, you just have to go to Start and go up Settings> Update & Security> Troubleshooting.
In the Find and fix other problems section, you need to select Bluetooth and then run the solver. This way, you will be given the instructions you need to follow to get rid of the problem.
Hopefully, the Bluetooth issue is resolved, however, if not, we recommend the Windows support site.
