For example, if your DVR shuts down or restarts by itself; it is a sign that can hurt the whole CCTV security system. Many users have problems like DVR auto restart or it often stops working, after booting for a few minutes.
In this post we will be punctual in teaching you how correct the problem of your DVR when it turns off when the hard disk is connected. Because we know a lot about the subject and also why it is the most frequent problem that happens to your «closed circuit television».
Why does my DVR turn off when I plug in the hard drive?
«Digital Video Recorder» or in Spanish «digital video recorder», is an electronic device that records video in digital format on a disk drive. Unfortunately, a shutting down DVR is a common problem in CCTV systems, requiring your attention immediately.
Troubleshoot my DVR if the hard drive is faulty or damaged
This is one of the most common reasons why a DVR shuts down or restarts frequently. DVRs from various companies reboot if the hard drive is damaged or starts to deteriorate.
A damaged hard drive will draw more current than necessary and overload the "motherboard" it will cause the entire disk to crash by itself.
In some cases, the hard drive can damage the motherboard and cause total loss of the DVR. To find out if you have a hard drive problem, unplug the DVR from the electrical outlet and uncover the drive cover.
Locate the hard drives: There are two cables going from the hard drive to the motherboard, one is the data cable and the other is the power cable. Disconnect the two cables.
Turn on the DVR and check if the unit restarts again. Many DVRs with this fault shut down every 2-5 minutes, in some other cases 30 minutes, however you have to wait and see if the problem persists or not.
Solutions to solve the problem of DVR shutdown when connecting hard drive
If the DVR does not reboot or shut down, it means that the hard drive is damaged and needs to be replaced. Make sure you buy a hard drive for CCTV surveillance systems. Normal computer hard drives fail faster because they are not designed to run continuously.
Instead, those classified with CCTV they can work 24/24 and last up to 7 years. We suggest: «Western Digital VIOLET / SKYHAWK 7TB surveillance HDD».
If more than one hard disk is installed in the recorder, disconnect them one by one until you find out which one is causing the DVR to randomly reboot. Sometimes a bad hard drive makes a strange sound. So pay attention to the noises of your records and replace the noisy one.
The DVR does not detect the hard drive regularly
- If the hard drive is faulty.
- The Sata cables on the hard drive are damaged.
- Hard drive cable connections are tight.
- Incompatibility of hard drives with the DVR.
Two final tricks you can do to fix your DVR are:
Remove the battery which has the motherboard and insert it after 1 minute and reinstall the hard disk.
Formatta l’hard disk, delete everything and leave it as new: "without errors". Was this article helpful to you? Leave us your comment or suggestion and see you in our next episode.
