To find a solution to your problem, you should first check if the speaker issue is only during calls or if your iPhone is also having problems when you try to listen to music or video from the speaker.
And if your computer is an iPhone, you forgive it less. However, it happens and it also happens quite often. That's why we show you in this note what can you do when these tragic events happen.
What to do when my iPhone cannot be heard when they call me?
We must keep in mind that the iPhones are quite sophisticated equipment but they are not without flaws. Also, they are delicate equipment, so the first thing to do is clean and debug the device.
Over time, with use, the mobile iPhone will accumulate dust particles in sensitive areas such as horns. These teams incorporate two listening devices. One at the top front for listening to phone calls and a speaker at the bottom for music and other sounds.
If you have problems with the speakers below, you can fix them by cleaning them.
These devices they must periodically undergo a cleaning process. You can do this with a simple used toothbrush, a small wool or cotton cloth and a needle or pin.
The procedure is simple. With the toothbrush, preferably moistened with isopropyl alcohol or electronic cleaning liquid, yes they gently scrub the areas where the horns are located. These are tips on what we can do when my iPhone cannot be heard when called.
Insert the sewing needle, the pin or the clip into the holes of the horns through which the sound flows and, with great care, engrave this hole to remove any dirt particles that could interfere with the proper functioning of the horns .
You rule out coverage failures
If after cleaning the iPhone the error in sound persists, then you need to run out of other revisions. One of the first steps is to check in the functions menu that the mobile phone does not have the Loudspeaker function enabled by mistake. Then, calls will always go out through the loudspeaker horn.
It can also happen that on the iPhone you have bluetooth enabled and you are listening or playing music through external headphones, AirPods, and when you remove them the bluetooth turns on by mistake or carelessness. We are listing the issues that cause my iPhone not to hear when called on speakerphone only.
Disable "Hey Siri"
IPhones are multipurpose equipment which is why their high demand in the market. One of the many advantages that these devices offer, especially in the more advanced models, is through the home assistant "Siri."
There are cases when when you activate the assistant "Siri", works with other hearing aids on the computer. This is why it is important, if you are having problems with the sound while listening to calls or there are disturbing noises, check that this feature is disabled if it is not in use.
Reconfigure iPhone
If the problems continue and my iPhone cannot be heard when it is called, the problem could be more serious. One last step before contacting external technical support is to reconfigure the device.
Before doing this, you need to make a backup copy to safeguard sensitive data, and proceed to reconfigure the iPhone to its original values. We hope this simple information is helpful in case your iPhone is having trouble with sound when you get a call.
