Possible reasons why your iPhone is frozen or unresponsive
It is possible that when you tap or swipe on the iPhone screen, they have no effect. There may also be something wrong with pressing the start button; you can also not start, and stay on the logo. This problem is present not only in older generation iPhones, but also in new ones. Sometimes the cause it may be due to software or hardware problems.
Most of the time it can happen that the iOS operating system crashes and is totally blocked, due to the saturation of the RAM memory or an unexpected system failure.
Like any computer device and program, it can always fail, nothing is perfect. All these problems can be solved by trying one of the options we will give you below.
Solutions for iPhone stuck or unresponsive issue
If your iPhone is frozen or unresponsive, turning it off and on again may be enough to fix the problem. If it does not work, try the following methods.
First strategy: make sure the device is charged
It's the simplest and easiest of the options, because sometimes the screen won't turn on and unresponsive because the device is dead. What you need to do is connect the device to its power converter, then to an outlet and charge the battery.
Strategy 2: Make sure the screen is clean and undamaged
Make sure the screen is clean, has no debris, or is wet. If not, proceed with drying or cleaning. You can also disconnect the Lightning or USB-C accessories, if the screen responds after removing it, use a different one.
Finally, try removing the case or screen protector to see if there is an answer. If there is any damage, it may be necessary replace the screen.
Third strategy: press and hold the home button
Many times, when I know the iPhone freezes, Press and hold the Home button until the main screen appears. Performing this process allows the system to exit the application that was causing errors.
Strategy four: force a restart
The next strategy is to force restart. Depending on the iPhone generation, the steps vary:
- XNUMXth generation iPhone: press and hold the lock button and the home button for about 30 seconds until Apple Apple appears. The device will reboot.
- iPhone 7 and 7 plus: These don't have a physical home button, then the procedure changes. Press and hold the power button and the volume down button for about 15 seconds until it appears the apple Apple. The device will reboot.
- iPhone 8 onwards: Since they don't have a Home button, you need to do the following: press and release the volume up button, press and release the volume down button.
- Finally press the button on the side until the screen turns off and on again. It is necessary release the button when apple apple appears. The device will reboot.
Fifth strategy: connect iTunes and factory reset
If your iPhone does not initialize after applying the above strategies, it may need to be reset to factory settings. To do this, follow the steps below:
- Plug in your phone to a computer and launch iTunes on the PC.
- Force a restart dell’iPhone but without releasing the buttons when the Apple logo appears. Press and hold until you see the recovery screen mode on the iPhone.
- Click Update in the iTunes window on your computer and iTunes will reinstall iOS without deleting settings, apps and data.
- If the update doesn't work, you will have to choose to restore, which will erase all your data and reinstall iOS.
Now you know the solution to the problem: my iPhone is frozen or unresponsive.
