If you are a normal user Uber, you will know that in general we sometimes have to cancel a trip. Probably because a friend offered to give you a lift or your plans were simply changed at the last minute. If that's the situation then you don't need to worry, you can cancel your trip at any time by following this tutorial, even if you don't really know how to use the app.
It does not matter if the cancellation occurs before the driver picks you up or even while you are on board. Here we will give you some instructions on how the system works cancellation of journey.
Cancellation before the arrival of the Uber driver
- In application, you have to go to the information bar, which you can recognize since it is blank. In that section you will see the Cancel button, which you need to press.
- Once the button is pressed, it must be pressed again for it to actually be canceled.
It is important that you know that the cancellation must be made before first 2 minutes, after requesting your UBER. You are not charged any surcharges if they spend 11 minutes, you cancel the trip and the driver has not arrived for you.
What can happen if I want to finish the trip earlier?
If you are already in the car and decide to get off even when your trip is not over, all you have to do is notify your driver, as well as adding what are the reasons, so that you can enter the application and conclude the trip for you ..
Likewise, if due to some kind of error, cancel a trip while it is still in progress, the driver can continue the journey and therefore take you to your destination without any problem, you just have to request an adjustment to the final payment.
How do cancellation fees work on Uber?
Le cancellation fees are compensation that is given to the driver for the effort and time it took to get to your address. This way the app works much more efficiently for everyone.
You can cancel your trip if you do so within the first two minutes of request a race. Despite this, you may find yourself in different situations, where you will be charged a penalty given the cancellation.
These rates they generally tend to change and vary, as they depend on the city you are in and the type of Uber you have chosen.
How to avoid cancellation fees?
The fees associated with using Uber can be different, and while it is possible to calculate the total fare for an Uber, a cancellation fee is a different matter. It is usually recommended to request the service Uber just as you are about to leave, as if the driver waits more than two minutes inside the unit, he may be free to cancel the trip if he wishes.
There are factors external to the driver and even to the company itself, such as traffic, demonstrations and / or the repair of a road, which can cause delays in your Uber driver, for this reason, users are advised to be patient to avoid a cancellation charge not necessary.
With these tips, you can cancel your Uber trip and avoid misunderstandings with the driver or the application technical service. You just have to take into consideration the time limit you have and the fact of notifying everything that happens to your driver.
