The fearsome BAD SYSTEM CONFIG INFO error is one of the most common you can encounter when Windows 10 starts. It appears mostly after an operating system update when trying to start the computer.
The terrible thing about this mistake is that does not allow you to log into the Windows system even through safe mode. For this reason it is more complex than other blue screen errors reported by Microsoft. But don't worry, here you will find the solution.
Possible causes of the BAD SYSTEM CONFIG INFO error
The source of the problem can vary a lot, but as the name suggests, it is usually associated with elements of the system. The most frequent causes can arise from some kind of damage to the hard drive and to the RAM card itself.
It is also possible that it is due to damaged or deleted system files or their respective log files. Drivers should also be observed as updating or installing new hardware can cause malfunctions. In summary, the possible causes of this error are:
Device drivers are incorrectly configured, damaged or out of date . Controller conflict between a newly installed hardware device. Damage to RAM. It all depends on many factors, be it hardware, drivers, firmware or various programs.
Solutions for possible causes
Fortunately, there are several solutions without having to directly format your PC that you can use. Each of them it can be performed by anyone with a minimum of attention and following the instructions correctly. Here is what you can do to correct the WRONG SYSTEM CONFIGURATION INFO.
Solution 1: Check and repair disk errors
With this option to check for damage to the hard drive you can also repair them. To do this, you just have to follow these steps with CHKDSK.
Click Start e type "command" or "cmd" and press "Enter". Now type "chkdsk / f" and hit "Enter" again. Follow the commands you have on the screen until done.
Solution 2: hardware compatibility
If you recently connected a hardware device to your computer, unplug it and see if the BAD SYSTEM CONFIG INFO error persists. If so, you've encountered a compatibility issue, then you have to change the device or check the system.
Solution 3: update the device drivers
Since the error is most likely due to a conflict of drivers, it is best to update them directly. Go to "File Manager" and right click on the driver you want to update, selecting "Update Driver". With this, the specific driver will be updated to its latest version.
Solution 4: Last known good configuration
In case this has happened to you for the first time, it might be a good idea go back to a previous configuration that doesn't give you any problems.
Open the "Start" window and hold down "Shift" and click "Restart". A troubleshooting window will open, in which advanced options you need to select “Startup Settings” and then “Restart”. When you reboot the system you will see a black screen with options and you should “Last Known Good Configuration (Advanced)” and press “Enter”.
Solution 5: Memory Diagnostic Tool
By leveraging the same tools Windows offers to detect and fix its errors, this is excellent for isolating the cause of the BAD SYSTEM CONFIG INFO error.
Open “Start”, type in “Memory Diagnostics”, then select "Windows Memory Diagnostic". To finish, click "Restart now and investigate the problem (recommended)"
With this, your PC will restart and try to locate the root of the problem, which will take a few minutes. In the event of an error being detected, it is best to contact the manufacturer directly.
Don't forget the Windows search tool it also works to execute commands so if it has a breakdown you have to assist it with priority.
