Uber wants to provide the best service for everyone, therefore, it has created Uber Assist which it aims to provide special service for the relocation of people with disabilities, reduced mobility, the elderly and pregnant women, and this is achieved through certified drivers that are available to said users.
Uber has arranged for its driving partners to receive training from expert institutions in the sector, hence these drivers are certified by an exam to provide a comfortable, safe and efficient service.
Adapted to the needs of passengers with motor, intellectual or sensory disabilities; you can rest assured that Uber Assist drivers will provide a good service.
How can I use the Uber Assist service?
- You need to enter the Play Store and download the Uber application.
- Select the destination you are going to in the "Where to?"
- Choose the Uber Assist option at the bottom of the screen (in some cities a promo code is required to be able to travel for free), it is important to select this option to be an Uber Assist certified driver who will pick you up.
- Confirm your location so the nearest Uber Assist driver can pick you up.
- Don't forget to press " Confirm participation ".
- If you wish to provide more information to the driver, you can use the chat available in the Uber app and the driver will be happy to answer your questions.
- You can to track the driver who accepted the request to know his arrival on the map of the application.
Each car can comfortably carry 4 passengers; If the passenger with a disability is traveling alone, Uber drivers they will help him get in or out of the vehicle.
In addition, the cars available to Uber Assist they are quite spacious from accommodate walkers, folding scooters or folding wheelchairs.
The use of the Uber Assist service does not generate additional costs, the cost of travel is similar to that of UberX, therefore no driver will charge extra money to bring wheelchairs, assistance animals or to help the customer get on or off the vehicle.
Man's best friend is also important to Uber
People with visual impairments must have a pet dog (or as it is known as a guide dog) alongside them; These animals are not simply pets, but the means by which their owners can lead a more functional life.
For many visually impaired people it is difficult to find a means of transport that accepts the transport of their pet, but they do Uber Assist drivers will never refuse to carry the person's assistance animals who needs to have the company of these animals with him. The animal will also have the respect it deserves.
If you suffer from some kind of disability or have a family member or friend with a motor, sensory or intellectual limitation, please feel free to use Uber Assist that offers you safe and comfortable travel, with drivers who will give you excellent treatment, as Uber has managers who receive the necessary training from industry experts.
Uber has one anti-discrimination policy, so that it takes into account all types of people without having exclusions, providing a pleasant service at all times the customer will feel at ease when using Uber Assist.
