If there is an application that is always installed on our mobile devices, it is undoubtedly WhatsApp. The most popular instant messaging app is used by millions of people around the world, although we like Telegram the most.
And we are not going to cheat, few worse things can happen in this life of WhatsApp suspending our account. That account in which we store hundreds of conversations, photos and data. Now calm down because although our account has been suspended, there is a solution we will tell you below.
How to recover your suspended WhatsApp account
If your WhatsApp account has been suspended, don't panic, there may be a solution.
Believe it or not, the moment we download WhatsApp from the Google app store and install it on our smartphone, we accept the terms and conditions that WhatsApp itself has on its website. If we do not comply with these "regulations", we run the risk of our account being suspended.
What are these reasons? Among others, the main ones are:
- WhatsApp is used to send spam.
- It bothers other users.
- Text messages or images are sent that violate the terms of service. That the content is obscene, illegal, racist, xenophobic, threatening ...
- Many users get blocked in a short period of time.
- Groups created with users who don't have you in their contacts are also one of the causes.
- Broadcast lists are used and the same message is sent to many people.
Therefore, if for any reason WhatsApp decides to suspend our account, we must know that all is not lost. Upon entering we will see a message that says something like "Your phone number is not authorized to use our service" and a blank screen. To solve this problem, it is best send an email to support@whatsapp.com including our email, phone number with the code (+34 in the case of Spain), describing the device we use and the reasons why we believe there was an error in the suspension. Of course, if this message is written in English, we will have a better chance of being heard.
Once the message is sent, WhatsApp will study our case and check if it was actually an error or if we actually violated the terms of use of the app. From this moment on we will only have to rely on the judgment of WhatsApp to recover our account and if not ... we will have to use alternatives.
